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  1. Replies
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    Hi ahmakki85, Simply try to send any request...

    Hi ahmakki85,


    Simply try to send any request to the server, if you receive error -201 that means you are disconnected
  2. Hi Amro, Nothing to do from your side,...

    Hi Amro,



    Nothing to do from your side, only you must be an authorized ISV

    Our technical department are working on solving this issue on your server. can you show me which script you run?
  3. Replies
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    6,389

    Hi Abbas, This option available for client WCF...

    Hi Abbas,

    This option available for client WCF only.
  4. Hello, It's almost the same, you have to...

    Hello,



    It's almost the same, you have to send a correct RefPrice
  5. Hello, RefAskPrice & RefBidPrice is a...

    Hello,


    RefAskPrice & RefBidPrice is a properties in COSymbol object. so when you try to close any position you must get the symbol object of the position then pass Symbol.RefAskPrice &...
  6. Hello Jay, You should use VertexFX Client...

    Hello Jay,


    You should use VertexFX Client API when you want to login as a client.



    I can not judge if the PL is correct or not because it depends on the symbol setting values (contract...
  7. Hello Jay, Unfortunately you can not get the...

    Hello Jay,

    Unfortunately you can not get the Account ID value using ticket ID. you must buffer the ID as you do in every call to GetAccountHistory method.
  8. Hello Jay, It seems you connect a wrong IP...

    Hello Jay,

    It seems you connect a wrong IP address. because the request timed out when pinging it.

    or you can get a demo dealer credentials to connect our demo server by applying this form....
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    17,071

    Hello Ahmakki85, Sorry, I canít understand...

    Hello Ahmakki85,

    Sorry, I canít understand your question. Can you clarify it?
  10. Thread: Need Help

    by Hassan-HS
    Replies
    8
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    5,864

    Hi again, I will check it then I will...

    Hi again,




    I will check it then I will update you.
  11. Thread: Need Help

    by Hassan-HS
    Replies
    8
    Views
    5,864

    Hello BGT, This Button enabled only when...

    Hello BGT,



    This Button enabled only when you open a VTL server script, it sends the script to the server to get executed.
  12. Replies
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    4,925

    Sure, We have high hopes that it will be a good...

    Sure, We have high hopes that it will be a good benefit for us
  13. Replies
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    12,525

    Hi Ahmad, A member of our team will contact...

    Hi Ahmad,


    A member of our team will contact you soon to add this feature to our development queue.
  14. Replies
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    17,071

    Hello, Net Trade Screen calculated in the...

    Hello,


    Net Trade Screen calculated in the client side manually, it is summarized all orders of the same symbol and the same trade type (Buy/Sell) on one row.
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    Hello Edakad, The username field is not...

    Hello Edakad,


    The username field is not mandatory, so it can be empty. unlike first name and email fields.
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    Dear FX Address This error returned when the...

    Dear FX Address


    This error returned when the selected account does not have enough money to do the operation. or you can bypass this validation if your dealer has "Bypass equity validation"...
  17. Hello Edkad, Also, you can solve this issue in...

    Hello Edkad,

    Also, you can solve this issue in another way by editing the open position amount instead of deleting it. example

    1. Buy 6 Lots EUR/USD.
    2. Close 4 lot.
    3. Close remaining 2 lots...
  18. Hello Edakad, In such cases, I suggest...

    Hello Edakad,


    In such cases, I suggest opening a new manual position with the partially closed amount at the same open price then close it manually with the same commission & interest and close...
  19. Hello Edakad, The delete process will delete...

    Hello Edakad,

    The delete process will delete the selected position and all its related orders or partially closed orders. and you can not undo this action.
  20. Hello Edakad, Which version of API fo you use,...

    Hello Edakad,

    Which version of API fo you use, and what is the IP you connect to? however, I will test it on my side then I will update you.
  21. Replies
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    Hello FXAddress, No, it's the same but in some...

    Hello FXAddress,

    No, it's the same but in some function, we added extra parameters you must send it. and as for this feature is only available on v11.

    As for session timeout, it's value is 20...
  22. Hello Mr.Ahmad, It's already developed in...

    Hello Mr.Ahmad,


    It's already developed in this way. just send the BeforeDate in this format "DD/MM/YYYY HH:mm"

    ex:


    ...
  23. Replies
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    4,925

    Hi Ahmad, A member of our team will...

    Hi Ahmad,




    A member of our team will contact you soon to add this feature to our development queue.
  24. Replies
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    1,803

    Hi Again :D Yes, it is raised when any client...

    Hi Again :D

    Yes, it is raised when any client gets updated, client type does not matter.

    Call ClientByID then you can distinguish the client type using ClientType property

    Yes, its get the...
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    Hello Mr.Ahmad Check NewCLientCreated ...

    Hello Mr.Ahmad

    Check NewCLientCreated event but we just raise Client ID & Account ID value. as a workaround (until we fix this issue) don't call the report again just call one of the following...
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