View Full Version : Error in Back Office API

01-22-2016, 06:04 AM
Hello Dear,

I have developed an application named 'VertexFx Firewall' last year using Vertex Back Office API. It was running fine on that time.
Now I have another project on this API, but it's generating error.
I checked the previous project and get same error while trying to run.
Then check sample code give439n with the API and same problem occurred.
I checked it on 3 OS : Windows 10 64 bit, Windows 10 32 bit, Windows 7 32 bit and found same error for all of them.
The error message is shown in attached screen shot.
I am using a demo dealer account credentials that's working fine to log on back office application.

Please check and confirm the dll and sample code given with Back Office API is updated and help me to resolve the issue.

Naeem Hasan

01-23-2016, 09:18 AM
Hello Naem,

Would you please re-upload the picture and increase it's resolution. (after uploading the picture click on it's body to see the image settings then edit the size)

01-23-2016, 12:52 PM
442Here it is
Also attached here

01-23-2016, 01:02 PM
I am trying to insert the image with Full Size in settings; but it's not showing full size after posting the reply.
Here attached as zip

01-24-2016, 07:46 AM
Hello :)

You have to turn DEP off on your development machine (please make sure to disable the secure boot on bios, and set the CPU target of the project to X86) please check this article (http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/3540), as for client machines please note there is no need to turn the DEP off or the secure boot on the clients computers for more info check this article (http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/4741/0/api-connection-on-windows-78)

01-24-2016, 10:01 AM
It's working now;