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VIBHS
08-05-2013, 05:33 PM
Hi,

one of our client are not able to trade using client api. they are facing issue regarding the confirmation of the order.

some time they are getting confirmation some time it show only in pending but in acutal trade has been done..

so could you please assist us on this issue.

Contact Details are - 91- 99 111 11153
Name - R.Dhavan

Regards,
VIBHS

Hassan-HS
08-06-2013, 02:02 PM
Dear Sir,


He can use this link (http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/3713) to understand the market order cycle, I am confident that everything will be okay and clear after he handle events correctly.

VIBHS
08-07-2013, 05:04 PM
Hi,

Client is now able to trade successfully.if we get any issue will let you know.

Many Thanks for your kind support and prompt reply.

Regards,
VIBHS

Hassan-HS
08-07-2013, 05:43 PM
Dear Vibsh,

You are welcome :cool::o