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  1. #1
    Junior Member
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    Default Backoffice WCF Service not available on Knowledgebase

    The API's of Backoffice WCF Service not available on Knowledgebase, where else i can find it?
    are you planing to upgrade it, remove it or why it's not visible anymore?

  2. #2
    Administrator Rawan-HS's Avatar
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    Apr 2015
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    366

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    Dear Amro

    You have to make sure that you join to our ISV Program then request a login to our knowledge-base.
    Last edited by Hassan-HS; 12-30-2019 at 09:57 AM.

  3. #3
    Junior Member
    Join Date
    Oct 2019
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    Default

    Ok, i'm already registered for ISV, i used to see the Backoffice WCF before with my support account, i will send a request for those ISV credentials.

    meanwhile,

    1- do i need to do any action on the server that host our VertexFX platform, to enable or disable API features?

    2- I have tested a WCF script from the templates listed on knowldgebase to create demo client and account,
    after running the script i cannot open the desktop backoffice app (windows 10), it gives me runtime error 429,
    I have installed backoffice on another computer and still have the runtime error,
    Is this error happening on the server that hosts VertexFX? what i can do to fix it?

    Thanks

  4. #4
    Administrator Hassan-HS's Avatar
    Join Date
    Jun 2013
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    795

    Default

    Hi Amro,


    1- do i need to do any action on the server that host our VertexFX platform, to enable or disable API features?
    Nothing to do from your side, only you must be an authorized ISV
    I have tested a WCF script from the templates listed on knowldgebase to create demo client and account,
    after running the script i cannot open the desktop backoffice app (windows 10), it gives me runtime error 429,
    I have installed backoffice on another computer and still have the runtime error,
    Is this error happening on the server that hosts VertexFX? what i can do to fix it?
    Our technical department are working on solving this issue on your server. can you show me which script you run?

  5. #5
    Junior Member
    Join Date
    Oct 2019
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    Default

    I'm using the following script (from WCF knowldgebase) to add client ander specific ParentID (Office), when i create a client under the default office it goes ok, but when i put it under the required office the account tree hang and refresh forcibly on desktop backoffice.


    var hisTable;
    $(document).ready(function () {
    var urlStr = "http://?.?.?.?/webtrader/webservice.svc";
    jQuery.support.cors = true;
    $("#progress").ajaxStart(function () { $(this).css("display", "block"); });
    $("#progress").ajaxComplete(function () { $(this).css("display", "none"); });
    function onSuccessResult(response) {
    response = eval('(' + response + ')')
    if (response.UserId == -1 || response.UserId == -207) {
    $("#resultData").html("Invalid username or password");
    }else if (response.UserId == -231) {
    $("#resultData").html("You must have at least one account");
    }else if (response == null || response == "" || response.UserId < 0) {
    $("#resultData").html("Error while login.Please try later");
    }else {
    $("#resultData").html("SuccessResult ... UserId is :" + response.UserId);
    }}
    $("#resultAction").ajaxError(function (result) { $(this).html('An error occured'); });
    function onErrorResult(result) {
    alert('Service call faild : ' + result.status + ' ' + result.statusText);
    }
    $("#btnLogin").click(function () {
    $.getJSON(urlStr + "/BackofficeLogin?username=" + $("#txtusername").val() + "&password=" + $("#txtpassword").val() + "&callback=?" , onSuccessResult);
    });
    function onSuccessResultAction(dataResult) {
    dataResult = eval('(' + dataResult + ')');
    $("#resultAction").html(dataResult);
    if (dataResult > 0) {
    $("#resultAction").html("SuccessResult ... ClientID is :" + dataResult);
    }else {
    var errDetail = "http://www.hybrid-solutions.com/support/index.php?/Knowledgebase/Article/View/1964"
    $("#resultAction").html("Error Code : " + dataResult + "<br/>" + " for more details see the follwing link: " + errDetail.link(errDetail));
    }

    }
    $("#btnAction").click(function () {
    $.getJSON(urlStr + "/CreateClient?ParentID=" + $("#ParentID").val() + "&FirstName=" + $("#FirstName").val() + "&SecondName=" + $("#SecondName").val() + "&ThirdName=" + $("#ThirdName").val() + "&LastName=" + $("#LastName").val() + "&Username=" + $("#Username").val() + "&Password=" + $("#Password").val() + "&Phone=" + $("#Phone").val() + "&Fax=" + $("#Fax").val()+ "&Mobile=" + $("#Mobile").val() + "&TelPW=" + $("#TelPW").val() + "&POB=" + $("#POB").val() + "&Country=" + $("#Country").val() + "&Email=" + $("#Email").val() + "&Address=" + $("#Address").val() + "&ReadOnlyLogin=" + $("#ReadOnlyLogin").val()+ "&ForceChangePassword=" + $("#TxtForceChangePass").val() + "&callback=?" , onSuccessResultAction);
    }); });

  6. #6
    Administrator Rawan-HS's Avatar
    Join Date
    Apr 2015
    Posts
    366

    Default

    Dear Amro

    I will check it and I will update you soon

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