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  1. That is great :) , let me know if you need any...

    That is great :) , let me know if you need any help .
  2. You have to pass the ref price according the...

    You have to pass the ref price according the position type so if the closed position is Buy type you have to pass the RefBid price value else pass the RefAsk price
  3. Dear Jay The invalid ID result means that...

    Dear Jay



    The invalid ID result means that you are passing the wrong client ID, so make sure that you are enter the valid client ID not the account number .
  4. Dear Jay I have checked the issue from my...

    Dear Jay


    I have checked the issue from my side and found that you received an invalid amount for the updated position that closed partially or the new amount is larger than the fully mount , So...
  5. Dear Jay You have to know that...

    Dear Jay








    You have to know that you can find on our sample Trades and pending orders Tabs that contains the Selected account orders so if the select account not takes any order these...
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    536

    Dear Anila Can you tell me what are you doing...

    Dear Anila

    Can you tell me what are you doing exactly? Or send to me your code so I can help you .
  7. Dear Jay Our ISV Moderator will reply to you...

    Dear Jay

    Our ISV Moderator will reply to you through the ticket soon.
  8. Dear Jay To I can help you please sent your...

    Dear Jay

    To I can help you please sent your ISV agreement to me as a private message.
  9. Dear Jay The IP Address you use on the...

    Dear Jay

    The IP Address you use on the connection it is not our demo system IP address that given by our sales team , so double check with your dealing room to get the correct server IP .
  10. Thread: help please

    by Rawan-HS
    Replies
    1
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    618

    Dear BGT To get the lot size use...

    Dear BGT





    To get the lot size use this function SymbolInfoDouble("SymbolName",SYMBOL_CONTRACT_SIZE,I)
  11. Dear sir We are already providing a VB.net...

    Dear sir

    We are already providing a VB.net sample with API which you can find it under the following path (C:\Program Files\VertexFX Backoffice API) .
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    668

    verde.solution You have to know the following...

    verde.solution

    You have to know the following

    1 - before using the iTime function you have to load all the Chart Data for the requested period by pressing on the (F5) or right click on the...
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    21,475

    Dear Edakad I'm glad to inform you that we...

    Dear Edakad

    I'm glad to inform you that we have released the version 11.0.24 which has the solving of the GetAccountHistory and ObjectTotal issues , check it and let me know if there is anything...
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    21,671

    Dear FXAddress We are glad to inform you that...

    Dear FXAddress

    We are glad to inform you that we've launched v11.0.23. Now you can call the GetOnlineSession method to retrieve the connected session information that the logged in dealer has...
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    21,475

    Dear Edakad we Have found the issue on the...

    Dear Edakad


    we Have found the issue on the following :


    GetAccountHistory: when calling it from beginning till now and we solved it


    ObjectTotal: We solved it,
  16. Thread: Need Help

    by Rawan-HS
    Replies
    3
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    12,539

    Dear BGT I tested Your code and the script...

    Dear BGT

    I tested Your code and the script out of range error not happened So can you please tell me what exactly you did to show this error and what the version of the client terminal you are...
  17. Thread: Need Help

    by Rawan-HS
    Replies
    3
    Views
    12,539

    Dear BGT I will check it and I will...

    Dear BGT




    I will check it and I will update you soon .
  18. Replies
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    21,475

    Dear Edakad I will check all this issue and...

    Dear Edakad


    I will check all this issue and I will update you soon.
  19. Replies
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    4,800

    Dear Edakad I'm glad to inform you that we...

    Dear Edakad

    I'm glad to inform you that we released the version 11.0.23. Now you can pass the Parent UserID to create the client, Group, office, and account
  20. Dear Edakad I'm glad to inform you that we...

    Dear Edakad

    I'm glad to inform you that we solved your issue in version 11.0.23. Now the comment value is shown under comment property.
  21. Thread: Need Help

    by Rawan-HS
    Replies
    8
    Views
    4,487

    Dear BGT You have to make sure when you...

    Dear BGT


    You have to make sure when you calculating the value of the lot, it must be multiples of the minimum amount for example if the minimum amount is equal 1 then you can't open a trader...
  22. Thread: Need Help

    by Rawan-HS
    Replies
    8
    Views
    4,487

    Dear BGT I checked your code and there is...

    Dear BGT


    I checked your code and there is an error on LotsOptimized function appears by calling PositionGetDouble function without selecting position so to solve your issue you have to select...
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    Dear Edakad Please let me know which...

    Dear Edakad



    Please let me know which version of BO API did you use ...
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    4,800

    Dear Edakad Unfortunately, you can't use...

    Dear Edakad



    Unfortunately, you can't use the user Id instead of the parent username, but we will update it to be able to take the parent user id in the next patch, I will update you once we...
  25. Dear Edakad This approach is just...

    Dear Edakad



    This approach is just available on version 11 so you can work on the first approach when using API version 10
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